{"id":2713,"date":"2026-04-29T20:38:29","date_gmt":"2026-04-29T12:38:29","guid":{"rendered":"http:\/\/reefofficial-us.com\/?page_id=2713"},"modified":"2026-04-29T20:54:01","modified_gmt":"2026-04-29T12:54:01","slug":"faqs","status":"publish","type":"page","link":"https:\/\/reefofficial-us.com\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n

Frequently Asked Questions (FAQs)<\/strong><\/span><\/h1>\n

Orders & Shipping<\/strong><\/span><\/h2>\n

1. Will I receive an order confirmation?<\/strong>
Yes. After placing your order, you will receive a confirmation email. If you don\u2019t see it, please check your spam or junk folder.<\/p>\n

2. When will my order ship?<\/strong>
Orders are typically processed quickly. Orders placed before 2PM ET (11AM PT) may ship the same day; otherwise, they ship the next business day.<\/p>\n

3. How long does delivery take?<\/strong><\/p>\n

    \n
  • Standard shipping: ~5\u20137 business days<\/li>\n
  • SurePost: ~7\u201310 business days<\/li>\n
  • Expedited options (2-day \/ overnight) are also available<\/li>\n<\/ul>\n

    4. How can I track my order?<\/strong>
    Once your order ships, you\u2019ll receive a tracking number via email.<\/p>\n

    5. Do you offer free shipping?<\/strong>
    Yes, free shipping is available on qualifying orders (e.g., orders over $65 within the U.S.).<\/p>\n

    6. Do you ship internationally?<\/strong>
    Currently, international shipping is not available.<\/p>\n

    \n

    Returns & Exchanges<\/strong><\/span><\/h2>\n

    7. What is your return policy?<\/strong>
    You can return unworn items within 30 days of delivery. Final sale items are not eligible for returns.<\/p>\n

    8. Do you offer free returns?<\/strong>
    Yes, free return shipping is available for eligible U.S. orders within the return window.<\/p>\n

    9. Can I exchange an item?<\/strong>
    Yes, exchanges are available within 30 days of delivery for eligible orders.<\/p>\n

    10. When will I receive my refund?<\/strong>
    Refunds are processed after the return is received and inspected. Timing depends on the return method.<\/p>\n

    \n

    Products & Quality<\/strong><\/span><\/h2>\n

    11. What if I receive a defective item?<\/strong>
    If your product is defective, contact customer support with your order details and photos for assistance.<\/p>\n

    12. Do your products come with a warranty?<\/strong>
    Yes, purchases include a limited warranty covering quality concerns.<\/p>\n

    \n

    Payments & Promotions<\/strong><\/span><\/h2>\n

    13. What payment methods do you accept?<\/strong>
    Major credit cards, PayPal, and installment options like Klarna are accepted.<\/p>\n

    14. Can I apply a discount after placing an order?<\/strong>
    No, discount codes cannot be applied after checkout is completed.<\/p>\n

    15. Can I combine multiple discounts?<\/strong>
    No, promotions and discounts cannot be stacked.<\/p>\n

    \n

    Gift Cards<\/strong><\/span><\/h2>\n

    16. Do you offer gift cards?<\/strong>
    Yes, digital gift cards are available in various amounts.<\/p>\n

    17. How do I use a gift card?<\/strong>
    Enter your gift card code during checkout to apply it to your purchase.<\/p>\n

    \n

    Order Changes<\/strong><\/span><\/h2>\n

    18. Can I cancel or modify my order?<\/strong>
    Orders are processed quickly, so changes or cancellations are usually not possible after placing the order.<\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2713","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/reefofficial-us.com\/index.php\/wp-json\/wp\/v2\/pages\/2713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reefofficial-us.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reefofficial-us.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reefofficial-us.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/reefofficial-us.com\/index.php\/wp-json\/wp\/v2\/comments?post=2713"}],"version-history":[{"count":2,"href":"https:\/\/reefofficial-us.com\/index.php\/wp-json\/wp\/v2\/pages\/2713\/revisions"}],"predecessor-version":[{"id":3171,"href":"https:\/\/reefofficial-us.com\/index.php\/wp-json\/wp\/v2\/pages\/2713\/revisions\/3171"}],"wp:attachment":[{"href":"https:\/\/reefofficial-us.com\/index.php\/wp-json\/wp\/v2\/media?parent=2713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}