{"id":2837,"date":"2026-04-29T20:42:46","date_gmt":"2026-04-29T12:42:46","guid":{"rendered":"http:\/\/reefofficial-us.com\/?page_id=2837"},"modified":"2026-04-29T20:59:05","modified_gmt":"2026-04-29T12:59:05","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/reefofficial-us.com\/index.php\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"\n
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Refund Policy<\/strong><\/span><\/h1>\n

Thank you for shopping with us.<\/p>\n

1. Return Eligibility<\/strong><\/span><\/h2>\n

We accept returns for new, unworn items<\/strong> purchased directly from our website within 30 days of delivery<\/strong>.<\/p>\n

To be eligible for a return:<\/p>\n

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  • Items must be unused and in original condition<\/li>\n
  • Original packaging is recommended<\/li>\n
  • Proof of purchase is required<\/li>\n<\/ul>\n

    Non-returnable items:<\/strong><\/p>\n

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    • Final Sale items<\/li>\n
    • Clearance or promotional items marked as non-returnable<\/li>\n<\/ul>\n
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      2. Refund Process<\/strong><\/span><\/h2>\n

      Once your return is received and inspected:<\/p>\n

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      • Approved refunds will be issued to your original payment method<\/strong><\/li>\n
      • You will receive a confirmation email once processed<\/li>\n<\/ul>\n

        Please note:<\/p>\n

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        • Original shipping fees and taxes are non-refundable<\/strong><\/li>\n
        • Processing time may vary depending on your payment provider<\/li>\n<\/ul>\n
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          3. Return Methods<\/strong><\/span><\/h2>\n

          You may return your items using one of the following options:<\/p>\n

          A. Drop-off Return (Recommended)<\/strong><\/p>\n

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          • No box or label required<\/li>\n
          • Refund is typically processed shortly after drop-off<\/li>\n<\/ul>\n

            B. Ship Back Return<\/strong><\/p>\n

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            • Print and attach the return label<\/li>\n
            • Refund is issued after the warehouse receives and processes the item<\/li>\n<\/ul>\n
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              4. Exchanges<\/strong><\/span><\/h2>\n

              We offer exchanges within 30 days of delivery<\/strong>.<\/p>\n

              If your order is not eligible for exchange, you may:<\/p>\n

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              1. Return the item<\/li>\n
              2. Place a new order<\/li>\n<\/ol>\n
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                5. Incorrect or Damaged Items<\/strong><\/span><\/h2>\n

                If you receive:<\/p>\n

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                • A defective item<\/li>\n
                • A damaged product<\/li>\n
                • The wrong item<\/li>\n<\/ul>\n

                  Please contact our Customer Support team immediately for assistance.<\/p>\n

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                  6. Important Notes<\/strong><\/span><\/h2>\n
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                  • Returns are only accepted for items purchased from our website<\/li>\n
                  • Items purchased from third-party retailers must be returned to the original seller<\/li>\n
                  • Returns requested after 30 days will not be accepted<\/li>\n<\/ul>\n
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                    7. Contact Us<\/strong><\/span><\/h2>\n

                    For any questions regarding returns or refunds, please contact our Customer Care team.<\/p>\n

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