Refund Policy
Thank you for shopping with us.
1. Return Eligibility
We accept returns for new, unworn items purchased directly from our website within 30 days of delivery.
To be eligible for a return:
- Items must be unused and in original condition
- Original packaging is recommended
- Proof of purchase is required
Non-returnable items:
- Final Sale items
- Clearance or promotional items marked as non-returnable
2. Refund Process
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method
- You will receive a confirmation email once processed
Please note:
- Original shipping fees and taxes are non-refundable
- Processing time may vary depending on your payment provider
3. Return Methods
You may return your items using one of the following options:
A. Drop-off Return (Recommended)
- No box or label required
- Refund is typically processed shortly after drop-off
B. Ship Back Return
- Print and attach the return label
- Refund is issued after the warehouse receives and processes the item
4. Exchanges
We offer exchanges within 30 days of delivery.
If your order is not eligible for exchange, you may:
- Return the item
- Place a new order
5. Incorrect or Damaged Items
If you receive:
- A defective item
- A damaged product
- The wrong item
Please contact our Customer Support team immediately for assistance.
6. Important Notes
- Returns are only accepted for items purchased from our website
- Items purchased from third-party retailers must be returned to the original seller
- Returns requested after 30 days will not be accepted
7. Contact Us
For any questions regarding returns or refunds, please contact our Customer Care team.
